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Terms
and Conditions
Booking
/ cancellation Policy:
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One night
payment is required at booking within 7 days of booking submission in order
to confirm the booking.
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Full
payment is required for bookings during school or public holidays.
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Should
the deposit not be received then the operator reserves the right to cancel
any booking submissions.
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An
administration fee of $50 applies to:
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cancellations
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change of booking dates in respect to confirmed bookings
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If the
cancellation occurs 30 days or more than the scheduled arrival date, a full
refund of the amount paid less $50.00 cancellation fee will be given.
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If the
cancellation occurs less than 30 days from the scheduled arrival date, the
amount paid is non-refundable and will be forfeited.
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If the accommodation is rebooked for the entire
booking a refund may be given at our discretion.
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The
operator
reserves the right to cancel any booking, due to unforseen circumstances,
giving at least 7 days notice prior to check in. In such instances a full
refund of the deposit will be given and every endeavour will be made to
locate alternative accommodation.
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All rates
& charges must be paid by cash or credit card prior to occupancy unless
prior arrangements have been made. On arrival the guest will provide his
credit card details to guarantee and cover any additional fees that may
occur.
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On
arrival, key collection and any outstanding monies are to be paid directly
to the operator during normal business hours unless otherwise arranged
Guest/s
agrees:
-
This
chalet is totally non-smoking. There will be a non-refundable charge of $250
if smoke is detected in the rooms.
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The guest
will be liable to pay any charges incurred by any guest including
replacements and costs for damage or loss to the property or common property
and it contents.
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The
property is to be left clean and tidy with all dishes washed and put away
and all rubbish bagged and put into bins. To avoid an excessive cleaning
charge of $50, please leave the property well presented.
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The
property must not be use for unlawful purposes.
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Occupancy
commences and ends on the date as shown on the confirmation. Check-in at the
commencement of occupancy is 2pm and check out at the end of the occupancy
is 10am (unless special arrangements have been made). A late check-out fee
of $40 will apply if not authorised by the operator.
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The main
entrance door must be left locked upon check-out. If you loose the key and
we are required to unlock or provide another key, a $50 key charge is
payable.
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Only the
number of people designated on check-in may stay in the property overnight.
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Animals
or pets are not to be brought onto the premises unless special arrangements
have been made prior to check-in as part of the holiday arrangement.
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Any
bylaws, rules etc. of the property must be adhered to along with any
reasonable direction given by the operator
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There are
no refunds for early or unscheduled departures.
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If the
guest receives a warning or the occupancy is terminated, and the guest fails
to comply with the vacation notice, the operator will be authorised to do
whatever is legally required to enforce the eviction of any Guest and the
removal of the Guests property.
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On
departure the keys must be returned by 10 a.m. on the day of departure
unless otherwise arranged. Non return will result in $50 key replacement
charge
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The
operator may inspect the property at any time giving reasonable written
notice to the guest and furthermore, at any time without notice should the
operator opinion be that there is, has been or is likely to be a breach of
these terms and conditions.
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The
operator's description of the property and facilities are made in good faith
and no responsibility for misdescription or misinterpretation is accepted.
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The
operator takes no responsibility for any property left by a guest at the
premises (Please check all wardrobes and drawers before vacating the
property).
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The
operator takes no responsibility for loss or damage to property stored on
the premises, including vehicles left on the property.
Summary
of fees:
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DETECTION OF SMOKE $250.00
- LATE
CHECK-OUT $40.00
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EXCESSIVE CLEANING $50.00
- LOST
KEY $50.00
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CANCELLATION FEE $50.00
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ADDITIONAL BEDS USED AND NOT BOOKED WILL BE CHARGED STANDARD RATE
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DAMAGES TO PROPERTY ARE AT COST
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Accommodation in the Great Southern of Australia
